Data Deletion Request

PT. Mamosa Digital Grup - Mobile Application
🎥 Ladang Cuan Kreator - Content Creation & Social Media Management
Developer: PT. Mamosa Digital Grup

            Important: This page allows you to request deletion of your personal data and account information from our applications. We will process your request within 30 days.
        

What Data Can Be Deleted

When you request data deletion, we will remove the following information associated with your use of our app:

Ladang Cuan Kreator Data:

Stored authentication tokens for social media accounts
Post history and scheduling data
RSS feed preferences and cache
Generated content stored locally
App settings and preferences

Note: Content you have posted to social media platforms (Facebook, YouTube, Instagram) will not be automatically deleted. You must manage deletion of posted content directly through those platforms.

How to Request Data Deletion

Step-by-Step Process:

Contact Us: Send an email to our privacy team with your request
Provide Information: Include your email address and app package name
Verification: We may ask for additional verification to confirm your identity
Processing: We will process your request within 30 days
Confirmation: You will receive confirmation once deletion is complete

Contact Information for Data Deletion

PT. Mamosa Digital Grup

Data Protection Officer

📧 Email: privacy@mamosa.id

🌐 Website: www.mamosa.id

📍 Address: Cirebon, Jawa Barat, Indonesia

Email Subject: "Data Deletion Request - Ladang Cuan Kreator"
Required Information in Email:

Your full name
Email address associated with the app
App name (Ladang Cuan Kreator)
Reason for deletion (optional)
Any additional account identifiers

Response Time: We will acknowledge your request within 7 business days and complete the deletion within 30 days.

Alternative Deletion Methods

Self-Service Deletion:

Uninstall App: Uninstalling the app from your device removes local data
Sign Out: Use in-app settings to sign out and clear stored credentials
Clear App Data: Use device settings to clear app data and cache

Note: Self-service methods may not remove all data. For complete deletion of all stored information, please use the contact method above.

GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

Right to Erasure: Request complete deletion of your personal data
Right to Access: Request information about what data we hold
Right to Rectification: Request correction of inaccurate data
Right to Data Portability: Request transfer of your data

Children's Data

If you are a parent or guardian and believe your child under 13 has provided personal information to our apps, please contact us immediately. We will delete such information without requiring verification.